Job Description: Production Assistant / Screen Printer / Retail Sales Support

We are looking for a dependable, motivated, and detail-oriented team member to assist with production tasks, screen printing, and retail sales floor coverage. The ideal candidate has basic computer skills, strong customer service abilities, and a willingness to learn new skills and equipment.

Production Assistant Responsibilities

• Receive and process heat press, screen printing, and embroidery orders.

• Monitor and respond to the graphics email.

• Contact customers when their orders are completed and ready for pickup.

• Work with the team to obtain job pricing, prepare quotes, and create client invoices.

• Use computer programs to manage orders and assist with daily operations.

• Be willing to learn and use graphic design programs as needed.

• Cut and weed vinyl for small jobs.

• Press vinyl and heat transfer designs onto garments and other products.

Screen Printer Responsibilities

• Learn to operate the screen printing press; training will be provided for candidates without prior experience.

• Set up and print shirts and other apparel.

• Clean and maintain screens and printing equipment.

• Monitor and order necessary printing supplies and materials.

• Perform routine equipment maintenance and keep the work area clean and organized.

• Safely lift up to 30 pounds.

• Stand for extended periods while performing production tasks.

Retail Sales Floor Support

• Assist customers on the sales floor during busy periods, when staffing is limited, or when employees are out or on vacation.

• Learn to operate the cash register and process customer transactions.

• Provide friendly, helpful, and professional customer service.

• Communicate effectively with customers and team members.

• Help maintain an organized and welcoming retail environment.

Qualifications and Skills

• Basic computer knowledge.

• Strong customer service and communication skills.

• Dependable, organized, and detail-oriented.

• Willingness to learn new equipment, software, and production techniques.

• Ability to work as part of a team and assist in different areas as needed.

• Ability to meet the physical requirements of the position, including lifting up to 30 pounds and standing for extended periods.

Training will be provided for screen printing and other job-related tasks as needed. We are looking for someone who is flexible, willing to learn, and ready to help wherever needed to keep daily operations running smoothly.